Villa Mendoza

Tariffs
From 1^st January 2008
Please Contact For  Special September/October Deals 

The prices stated are for the rental of the villa, irrespective of the number of people staying.
However we are flexible and are prepared to discuss a reduction for small parties.
* Please for availability and more information.

Booking Terms & Conditions

Your holiday contract
When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. You must be at least 21 years old to make a booking with us

Paying for your holiday
You must pay a deposit of 25% of the price of the villa. The balance of your holiday price must be paid at least eight weeks before departure. If you fail to pay in full eight weeks before departure your holiday will be cancelled and you will lose your deposit. If you book within eight weeks prior to departure this will be classed as a late booking and we must receive full payment before we can confirm your booking.

Security Deposit.
Due to damage caused to the Villa by some visitors, we now regrettably require a "Deposit  Against Damage" of £150.  A separate cheque for this should be included with your final payment. Should you or any member of your party be responsible for any breakages, loss or damage of any item of the property, loss of keys or additional cleaning has been necessary a charge will be enforced.  Providing there is no damage to the Villa / contents, the cheque  will be returned 7 days after you leave the Villa.

Your holiday price
Prices are based on per villa per week in pounds. We reserve the right to change prices during the holiday season, depending on the availability of places.         

If you change your booking
If, after our confirmation has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking. We will help you to make any other changes, but your booking will incur a 20.00 GBP administration fee per change. If you make a number of changes to the same booking, we will only make a reasonable overall charge. Any changes you make within 6 weeks of your departure will be treated as a cancellation and the cancellation charges shown in the section “If you cancel your holiday” may apply.       

If you cancel your holiday
Cancellation takes effect on the date we receive a letter, email or fax. If you cancel after we confirm your booking, you must compensate us for losses, as we incur costs from the moment you make the booking. The closer your cancellation is to the departure date, the less likely we are to recover the costs by re-selling the holiday. Our cancellation charges therefore increase as the departure date approaches, as shown below. If you have to cancel for a reason covered by your insurance policy, you should be able to recover the cancellation charges. Claims must be made directly to the insurance company concerned. The following cancellation charges apply: More than 8 weeks prior to departure – 25% deposit.56 – 43 days prior to departure 30% of the cost of your holiday or loss of deposit whichever is greater. 42 – 29 days prior to departure 50% of the cost of your holiday or loss of deposit whichever is greater. 28 – 22 days prior to departure 70% of the cost of your holiday21 – 15 days prior to departure 90% of the cost of your holiday14 – 0 days prior to departure 100% of the cost of your holiday 

Arrival and Departure Times
The rental is from 16:00 on the day of arrival, to 10:00 on the day of departure, any variation of these times is by prior arrangement only.  Please leave the property and all kitchen equipment, clean and tidy with the inventory complete.  Should you fail to do so and extra cleaners are employed or items of the inventory replaced, then there may be an additional charge.  The maximum occupancy must not exceed the number of beds stated in our information, unless prior permission is given for a baby in a travel cot or similar.

Your accommodation
This is reserved exclusively for the people named on the confirmation and no other persons are permitted to stay at the accommodation unless this has been agreed with us in writing and appropriate payments made (if applicable). Should you or any member of your party be responsible for any breakages, loss or damage of any item of the property or additional cleaning has been necessary, a charge will taken from your security deposit.  

If you have a complaint
If you have cause for complaint whilst on holiday, this must be brought to the attention of a Burriana Properties representative/local agent or the villa management company immediately so that action can be taken to rectify the problem. Should the representative/ local agent or villa management company be unable to resolve the matter in resort, details of the complaint must be notified to Burriana Properties in writing within 28 days of the end of your holiday. Any claims received outside this period cannot be considered as if you do not tell us about your complaint promptly; it may prove difficult to investigate your complaint thoroughly.      

Behaviour
At all times during your holiday, you are expected to have consideration for other third parties. If in the opinion of ourselves, accommodation owner or other person in authority, you are or appear to be behaving in such a way as to cause, or to be likely to cause, danger, distress, annoyance or damage to property, either ourselves or the supplier concerned may terminate your holiday arrangements. In this situation, we will have no further liability to you and will not be responsible for meeting any expenses you incur as a result, making any refund or paying any compensation. 
You will be responsible for any expenses we incur as a result of your behaviour.       

HOLIDAY INSURANCE
This is the responsibility of the client. We strongly recommend that adequate insurance is taken out prior to the commencement of your stay.

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Villa Mendoza
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